All items are made to order. All custom designs are non-refundable and does not qualify for exchange. Non- returnable items include (refunds/exchanges/ store credit not accepted): Formal gowns, dresses, jumpsuits, pants suits, wedding dresses, prom dresses, graduation, homecoming, gala, formal wear, and Merch items.
*Shipping: Customer is responsible for shipping fees to send the return back to Kallee Jackson LLC and for reshipping for exchanges.
*Jewelry and accessories must be returned within 14 business days of receiving your order, in their original packaging and unused condition.