Delivery and Return Policies

At Kallee Jackson, every piece is thoughtfully crafted with care and attention to detail.

• Custom Orders: Please allow 8 business days for production and 5-7 business days for delivery. Each custom design is made specifically for you, ensuring the highest level of craftsmanship.
• Once your order has shipped, you will receive a confirmation email with tracking information.
• Delivery times may vary slightly during holidays, collection launches, or high-volume order periods.

Due to the exclusive and custom nature of our designs, all sales are final.

We do not offer refunds, returns, or exchanges on any purchases, including custom-made pieces.

If your order arrives damaged or you receive an incorrect item, please contact us within 24 hours of delivery so our team can review the issue and assist you.

By placing an order with Kallee Jackson, you acknowledge and agree to this delivery and return policies.